Terms of Sale
Welcome to the website (the Site or Sagebrushunroasted.com) of Sagebrush Coffee, Inc. (Sagebrush Unroasted, us or we). Sagebrush Unroasted provides its services and products to you subject to these Terms and Conditions of Sale (the Terms and Conditions), by which you agree to be bound. In addition, when you use any Sagebrush Unroasted service, including placing an order for our products through the Site, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, including, but not limited to, Sagebrush Unroasted's Privacy Policy and Terms of Use, and they are incorporated into this Agreement by this reference. Sagebrush Unroasted reserves the right to change this Site and these terms and conditions at any time, in Sagebrush Unroasted's sole discretion. These Terms and Conditions constitute the complete and exclusive agreement between you and Sagebrush Unroasted pertaining to the products identified in your order from the Site.
Electronic Communications
By clicking I Agree below, you (i) consent to the electronic communication and delivery of all documents related to these Terms and Conditions, (ii) agree that your act of clicking the "I Agree" button is a binding form of your electronic signature, which you agree binds you to the terms of these Terms and Conditions, (iii) represent that you have internet access and a valid e-mail address enabling you access this website and to receive communications and documents electronically, and (iv) represent that you have a printer or other device to print or save communications and documents, including without limitation these Terms and Conditions, and that you have printed or otherwise saved a copy of these Terms and Conditions for your records.
This consent is effective until you withdraw it. You may withdraw your consent to electronic communication and delivery of documents, update your contact information, or request a paper copy of these Terms and Conditions at any time by logging into your account using your username and password and clicking on Profile. We will send you a confirming notice once we have processed your change request.
Your Account
When you purchase our products from the Site, you may create an account as part of the checkout process. You are responsible for maintaining the confidentiality of your password and restricting access to your password and account. Additionally, you agree to accept responsibility for all purchases and activities that occur under your account.
Acceptance of Order
Your placement of an order on the Site does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all of the information required by us to process your order. Once a completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly place your order in line for shipment.
Pricing and Availability
All prices for products, including associated costs of shipping and tax, are shown in U.S. dollars. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Several factors may cause this, such as variances between processor programs and changes in tax rates. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. If for some reason an item on your order is out of stock, we will issue a full refund for such item.
Forms of Payment
Sagebrush Unroasted currently accepts Visa, MasterCard, Discover, and American Express for all orders. By submitting your order, you represent and warrant that you are authorized to use the designated credit card and authorize us to charge your order (including taxes and shipping and handling) to that card. If the card cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or canceled automatically.
Credit Card Security
The safety of your personal information is extremely important to Sagebrush Unroasted. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
SagebrushCoffee.com does not store any Credit Card numbers or other sensitive data on our servers. Any stored cards or orders and customers utilizing SagebrushCoffee.com's online ordering or @ Home scheduled ordering service are securely billed through a PCI Compliant Credit Card gateway and processor.
Sales Tax
We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.
Shipping Terms; Risk of Loss
We endeavor to ship all orders for in-stock items within three (3) business day(s). Our standard business hours are 9AM - 3PM (Mountain Standard Time Zone) Monday - Friday. Standard shipping of products purchased on the Site is via independent carrier not affiliated with, or controlled by, Sagebrush Unroasted, and you should allow five (5) to eight (8) business days for standard delivery once an order has been shipped. For an additional fee, we offer expedited shipping if that is your preferred shipping choice. All shipping charges are your responsibility unless waived by Sagebrush Unroasted. Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice. All orders are shipped FOB shipping point. Title to products purchased on the Site, as well as the risk of loss for such products, passes to you when Sagebrush Unroasted delivers these items to the carrier for shipment, and we are not responsible for any shipping delays or problems once the product has been shipped.
Return Policy Merchandise (Non-Coffee)
Our return policy for non-coffee items is unique. We are a small retailer, and cannot afford the 'Costco' style of return policy. So, if you don't like the way a piece of brewing equipment works or the coffee that it produces, we do not accept returns. We will work with you to ensure that you are using the equipment in the best possible way and getting the most out of the machine. We have spent many hours coaching customers through everything that we sell. However, we cannot afford to be a "try before you buy" style of retailer. However, if we find that your item is not working or is damaged in any way, we will 100% make sure that you get what you paid for. We just cannot afford it any other way.
We will reply to the email with a Return Merchandise Account number and instructions on how to send the items back to us.
Return Policy Coffee
We do not accept returns on coffee due to the perishable nature of coffee. If you don't like it, we are very sorry and would love to know why and how we can improve our products and descriptions, but we cannot accept a return. However, we would like you to be satisfied with your purchase and are quite willing to resolve problems as they arise. If you have any issues with your coffee or if there are errors in your order, please contact us within 5 days of receiving your order. We will do our best to ensure that you are satisfied.
For a return, please tell us your name, the order number, which items, how many you are returning, and the reason for the return. If there is a physical issue with the item, we will work to resolve it or replace the item.
We will reply to the email with a Return Merchandise Account number and instructions on how to send the items back to us.
Sagebrush Coffee, Inc.
393 W Warner Rd. Suite 121 Chandler, AZ 85225
info@SagebrushCoffee.com
480-977-3790 from 9AM - 3PM (Mountain Standard Time Zone) Monday - Friday
Privacy Statement
Please refer to our Privacy Policy for information about how Sagebrush Unroasted collects, uses and discloses personal information from users of the Site.
Errors
We attempt to be as accurate as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the Site is accurate, complete, current, or error-free. In addition, all weights and size dimensions are approximate. If a product offered by us is not as described or pictured, your sole remedy is to return it in an unused condition for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged. Your sole remedy in the event of an error is to cancel your order and obtain a refund.
Limitation of Liability
Sagebrush Unroasted WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, OR OTHER CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY, EXCEPT AS EXPRESSLY PROVIDED HEREIN. TO THE FULL EXTENT PERMITTED BY LAW, Sagebrush Unroasted'S LIABILITY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID FOR THE PURCHASE OF PRODUCTS FROM THE SITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Warranties
Sagebrush Unroasted products may be returned or exchanged in accordance with the policies described above. THIS IS THE ONLY GUARANTEE OR WARRANTY YOU GET FROM Sagebrush Unroasted RELATING TO THE PRODUCTS YOU PURCHASE FROM THE SITE. Sagebrush Unroasted MAKES NO OTHER, AND EXPRESSLY DISCLAIMS ANY AND ALL, REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER IN WRITING, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PRODUCTS ARE PROVIDED BY Sagebrush Unroasted "AS IS" AND WITHOUT WARRANTY OF ANY KIND.
Governing Law; Venue
These Terms and Conditions and your purchase of products from Sagebrush Unroasted through the Site shall be governed and construed in accordance with the laws of the State of Arizona, without resort to its conflict of law provisions to the contrary. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions or your purchase of products shall be filed only in the state and federal courts located in Maricopa County, Arizona, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms and Conditions.
International Transactions
We are not currently capable of sending product outside of the United States.
Contact Us
Please send any questions or comments regarding this Site or your order to:
Sagebrush Coffee, Inc.
393 W Warner Rd
Suite 121
Chandler, AZ 85225
info@SagebrushCoffee.com
480-250-7159 from 9AM - 3PM (Mountain Standard Time Zone) Monday - Friday